Skip to main content
Grants up to $15,000/year for media
InclusiveWeb
Legislation

ADA Website Lawsuits in 2026: What Businesses Risk

Seyfarth counted 3,117 federal website accessibility suits in 2025. Here is what US businesses risk under the ADA and California law, and how to reduce it.

A

Andrii Vdovyn

9 min read

Website lawsuits are still rising

The ADA does not mention websites by name, yet federal courts have repeatedly heard website accessibility claims. Seyfarth Shaw, a law firm that tracks federal ADA filings, counted 3,117 federal website accessibility suits in 2025, up 27% from 2024.

If your business sells, books or serves customers online in the United States, your website is part of how you serve the public. This article explains how many website accessibility lawsuits are filed, what a business actually risks under federal and state law, and a practical plan to reduce that risk. It is written for business owners, marketing and e-commerce managers, and developers. For a summary of US requirements, see our United States compliance page.

How many website accessibility lawsuits are filed?

Seyfarth Shaw's annual count of federal ADA Title III lawsuits is the most cited source for this question. The firm counts federal court filings only and describes its numbers as floor estimates. They leave out state-court suits and demand letters, so the true number of claims is higher.

For 2025, Seyfarth counted 3,117 federal website suits, up from 2,452 in 2024. Website suits made up 36% of all federal ADA Title III suits in 2025 (3,117 of 8,667), compared with 28% in 2024.

StateFederal website suits, 2025Note
New York1,021Highest count in the 2025 federal chart
Florida961Almost double the 470 filed in 2024
Illinois585Third in the chart
California4Federal count only. State-court suits are not included

The 2026 trend is less clear. Seyfarth counted 5,006 federal ADA Title III suits of all types in the first half of 2026, 9% more than the 4,575 filed in the first half of 2025. That figure is not limited to websites, and we did not find a published website-only count for 2026. Seyfarth suggests that, if the pace holds, 2026 could end with more than 10,000 federal filings.

What does a business risk under federal law?

Title III of the ADA covers places of public accommodation, and courts have applied it to websites that connect to a business's goods or services. The remedies in a private lawsuit are narrower than many owners expect:

  • An injunction. The court can order the business to make the site accessible, and that order is enforceable.
  • The plaintiff's attorney fees. If the plaintiff prevails, the court may award reasonable attorney fees, litigation expenses and costs (42 U.S.C. 12205).
  • No federal damages. Private plaintiffs under federal Title III get injunctive relief, not compensatory or punitive damages (42 U.S.C. 12188(a)(1)).

For many businesses, the real cost is the combination of a court order, fee-shifting and the defense itself, plus any state-law claim filed alongside the federal one.

Public enforcement works differently. The Department of Justice can seek civil penalties in its own actions. The inflation-adjusted amounts in 28 CFR 85.5 are $118,225 for a first violation and $236,451 for a subsequent violation, for penalties assessed after July 3, 2025. DOJ's July 2026 notice states that these amounts will not increase for the 2026 calendar year.

What have the courts decided about websites?

There is no DOJ regulation that sets a web standard for private businesses under Title III. Courts have decided website cases one at a time, and two appellate decisions shape the current picture.

In Robles v. Domino's Pizza, the Ninth Circuit (913 F.3d 898, January 2019) reversed the dismissal of a blind customer's claims. It held that claims about Domino's website and app could proceed under Title III because they connect to the company's physical stores. The Supreme Court denied review in October 2019. The case was later settled.

In Gil v. Winn-Dixie, a 2021 Eleventh Circuit panel held that a website is not a place of public accommodation. The court vacated that opinion as moot in December 2021, so it is not binding circuit precedent. Courts have taken differing positions, which means your exposure depends on where you can be sued.

When state law adds damages: the California example

State law can change the math. California's Unruh Civil Rights Act (Civil Code section 52(a)) makes a business liable for each and every offense for actual damages, "but in no case less than four thousand dollars ($4,000)," plus attorney fees the court may determine. The Robles plaintiff also brought an Unruh claim alongside the ADA claim.

Because the $4,000 minimum applies per offense, how many offenses a court counts matters a great deal. That is a question for the courts and for your lawyer, not something a tool can settle.

Seyfarth's federal count lists only 4 California website suits for 2025. That number leaves out state-court filings, so it does not measure California exposure. Other states have their own civil-rights statutes and remedies, so check the rules in every state where you have customers.

At a glance

Federal Title III suits bring an injunction and fee-shifting. DOJ penalties are assessed in government actions. California's Unruh Act adds a $4,000 per-offense minimum. The table below sums up the routes.

RouteWho brings itWhat it can cost
Federal ADA Title III suitPrivate plaintiffInjunction, plus the plaintiff's reasonable attorney fees and costs
DOJ civil penaltyDepartment of JusticeUp to $118,225 (first violation) or $236,451 (subsequent)
California Unruh Act claimPrivate plaintiffAt least $4,000 per offense, plus attorney fees

A risk-reduction plan for your website

No plan removes all legal risk, and no tool can certify a site as accessible. What you can do is find the problems, fix them in priority order, document the work and keep it current:

  1. 1Run an automated audit. The InclusiveWeb audit checks your site against more than 90 WCAG 2.1 and 2.2 AA rules and returns a prioritized report. The first 3 pages are free, with no time limit. Start with checkout, sign-up, contact forms and navigation.
  2. 2Fix the code, highest-traffic pages first. Common fixes include missing alt text, low color contrast and unlabeled form fields. Autofix (beta) turns audit findings into ready fixes that you review before you switch them on.
  3. 3Test by hand. Automated tools catch only part of accessibility problems. Use only the keyboard, confirm that focus is always visible, and test key pages with a screen reader such as NVDA or VoiceOver. Our manual testing service covers this step.
  4. 4Publish an accessibility statement. Say which pages you have tested, the standard you are working toward, the gaps you know about and the date you last reviewed the statement.
  5. 5Give visitors a way to report barriers. Show a contact address or form on every page, name who answers it, and keep a log of each report and the fix that followed.
  6. 6Monitor after every release. New pages, plugins and checkout changes can add new barriers. Re-run the audit after significant changes and keep a dated record.

The InclusiveWeb accessibility panel adds a visitor-side layer with 32 tools and 8 profiles, so people can adjust contrast, text size and other settings. It works on top of fixing the code, not in place of it.

Where to start

Run the free audit on your three most important pages, then fix what it flags on checkout and contact forms first. This is general information, not legal advice. For a decision about your own website, talk to a lawyer licensed in your state.

Frequently asked questions

Can a customer sue my business over an inaccessible website?

Yes. Private plaintiffs have brought ADA Title III claims over websites, and some courts have let those claims proceed, including the Ninth Circuit in Robles v. Domino's Pizza (2019). Whether a claim succeeds depends on the facts, the court and the state where you are sued. This is general information, not legal advice.

Does the ADA allow damages for website accessibility?

Under federal Title III, a private plaintiff can obtain an injunction and, if they prevail, reasonable attorney fees, litigation expenses and costs. Federal Title III does not give private plaintiffs compensatory or punitive damages. Some state laws differ. California Civil Code section 52(a) sets a minimum of $4,000 per offense.

What fines can the government impose?

The Department of Justice can seek civil penalties under Title III in its own enforcement actions. For penalties assessed after July 3, 2025, the amounts are $118,225 for a first violation and $236,451 for a subsequent violation (28 CFR 85.5). DOJ has said these amounts will not increase for the 2026 calendar year.

Is there a federal web accessibility rule that applies to private businesses?

Not a DOJ regulation for private businesses under Title III. The DOJ web rule issued under Title II applies to state and local governments. Courts decide website cases one at a time, and WCAG 2.1 Level AA is the common reference point in accessibility work.

Does an accessibility widget protect my business from a lawsuit?

No tool can promise that. A widget can help visitors adjust text size, contrast and other settings, but it does not fix the code underneath. Lowering your risk means fixing the underlying issues, testing by hand and keeping a record of the work.

From reading to action

InclusiveWeb scans your site and shows accessibility issues in 3 minutes. 7 days free, no credit card.