Accessibility platform comparison
InclusiveWeb vs UserWay
InclusiveWeb fixes HTML via DNS-proxy. UserWay is the largest overlay service with a free plan and AI remediation. Comparison of approaches, pricing and WCAG compliance.
Last updated: 06.04.2026
Comparison table
| Criterion | InclusiveWeb | UserWay |
|---|---|---|
| Approach | DNS-proxy (HTML fix) | Overlay (CSS/JS) + AI remediation |
| WCAG coverage | 90+ WCAG 2.1/2.2 AA rules | Partial (overlay) + AI fix |
| Screen reader | Native support (real HTML) | Overlay: problematic. AI fix: partial |
| Starting price | from $29/mo | Free plan / from $49/mo |
| Free plan | 7-day trial + 3-page audit | Yes (limited features) |
| Toolbar | 36 tools, 8 profiles | ~20 tools |
| Audit | Built-in (90+ rules) | Basic scan |
| When disabled | Original works (fail-open) | Overlay disappears |
| AI image fix | AI alt-text generation | AI alt-text (since 2024) |
| Language support | UK/EN/PL/DE/RU | EN + 50 interface languages |
| Shadow DOM | Yes (style isolation) | No |
| Jurisdiction | Ukraine | Israel / USA |
Sources
- Overlay Fact Sheet — 700+ signatories against overlays
- WebAIM Million 2025
- W3C WCAG Overview
Frequently asked questions
How does UserWay differ from AccessiBe?
UserWay is the largest player in the overlay market with a free plan and AI remediation (since 2024). AccessiBe is a pure overlay with no free plan. Both are based on client-side JavaScript.
Is UserWay Free sufficient for WCAG compliance?
No. The UserWay free plan is a basic overlay widget with a limited toolset. It does not provide full WCAG 2.1 AA compliance as required by EAA and ADA.
How is InclusiveWeb's DNS-proxy better than UserWay AI remediation?
InclusiveWeb fixes HTML before delivery to the visitor (server-side). UserWay AI remediation runs on the client (client-side JS). The server-side approach is more reliable: screen readers receive already-correct HTML without depending on JavaScript.
How do I migrate from UserWay to InclusiveWeb?
Remove the UserWay script → register in InclusiveWeb → add your domain → run the audit → connect the panel and autofix. 10-15 minutes.